Hello,
I have two other Newspaper themes and have not had this issue. The TagDiv composer and cloud library deactivate after a day or so. I login and the plugins say not active. I can activate them, and its back to normal, but this is a problem. I contacted my host Flywheel, and they said all is good on the server side. I uninstalled the plugins and reinstalled them, and that did not work. This is the third time since I bought the theme last week that this happened.
Please quickly advise me on what to do here. Thanks
I increased the WP Memory Limit to 300 MB/request and max_input_vars to 5000 as you recommended in another post. Will let you know if the problem goes away.
Hi Charles,
Were you able to find a resolution for this issue?
I use Flywheel as well and have not been able to stop the tagDiv plugins from deactivating repeatedly. I’ve gone back and forth with both Flywheel and tagDiv support, but we haven’t resolved the problem yet.
Thanks in advance!
Hi all,
For more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. We need to access your setup page so we let’s see why these plugins do not work. Before this, please ensure that you are using the latest version of the theme installed via FTP way and all of these plugins has been updated from here -> https://www.screencast.com/t/TUqLBZvwpQ
Thanks.
Hi Kathryn,
Tagdiv did not fix the issue. I got a full refund on the theme(Thanks TagDiv), and chose the theme called Flatsome. I have never had issue with that theme, and for that matter Newspaper before this. I am having no issues with the new theme, with Flywheel, so I think it was a theme issue. I had the same exact theme on another site with the same plugins, and the plugins would deactivate on a daily basis. I also like that Flatsome integrates with Uber menu. So, all worked out here.
Also, Flywheel did not have any idea why the issue on my end either.
Hope you get some resolution. Let me know if they fix it, I may update the Newspaper theme I have on another site, but am worried to run into the same issue.
Thanks!
