Page not updating on Mobile

Posted in: Newspaper
Post count: 14

for some reason when I post something new on our site http://www.DrinkSpirits.com it’s not updating the mobile version.

Post count: 9544

You may have a caching issue, as this is a responsive theme; meaning the desktop and mobile versions are using the same content, unless you’re using some kind of conflicting “mobile plugin.”

Post count: 6600

Hi,

I have checked your site and found this errors in your console: http://screencast.com/t/TpBMbK1zNG1a ..which can be generated due to a plugin conflict so please make sure you deactivate all plugins, empty cache and purge files if you use any CDN plugins and check again. As Christopher wrote this is a responsive theme and content you use on desktop is on mobile also so make sure you get rid of the errors and let me know.

Thanks

  • This reply was modified 11 years by Lucian.
Post count: 14

What’s that url you are getting a 403 for. I’m not seeing that.

Guess what…. It’s the TAGDiv Speed Booster that’s giving that error. It was 2.1, I went and updated it to 2.5 and the error is still there.

I deactivated it and the error is gone.

Post count: 6600

hi,

Yes, unfortunately the speed booster plugin may cause conflicts in use with other plugins so empty all cache and also purge files if you use CDN, disable all plugins leaving active only the speedbooster plugin and visual composer and check for this again.
You can check your console on homepage to see the 403 error: http://screencast.com/t/0wm6n4TSUd
You should also consider updating your theme to the latest version 4.5 and check again for this.
Hope this helps! Please let me know.

Thanks

  • This reply was modified 11 years by Lucian.
Post count: 14

I removed W3 Total Cache and the issue is back. Not updating mobile version even though the desktop version is fine.

Post count: 14

But it’s ok when I re-activate W3 which I’d rather not use.

Post count: 6600

Hi,

Please also update the theme to the latest version then check if this issue is still happening. Also noticed that you have minified some css/js. Please disable the minify option then empty cache/purge files and check again if the error is doesn’t happen. My guess is that when you have w3 total cache active the issue doesn’t happen because of the cache.
Please let me know!

Thanks

Post count: 14

OK upgraded to 4.5 and flushed the Google pagespeed cache. Will know the next time I post an update if it worked…

Post count: 6600

Please let me know!
Thanks

Post count: 14

OK I figured it out. Apparently W3 Cache doesn’t actually uninstall when you remove the plugin. Here’s the info I found on how to actually get rid of it, which solved the problem: http://www.shoutmeloud.com/how-to-delete-uninstall-w3-total-cache-wordpress-plugin.html

  • This reply was modified 11 years by gkleinman.
Post count: 6600

Glad you figured that out and fixed your issue!
Thanks for lettings us know!

Post count: 14

Hmmm, now without the cache it loads unformatted first and then loads the CSS. Looks odd and clunky.

Also how do you get rid of stars under the images on the front page. We do points and it’s showing 5 stars for stuff that isn’t 5 star reviewed.

Post count: 6600

Hi,

To remove the reviews you need to edit the td_module.php file and remove or comment out this code: http://screencast.com/t/GIx8BZ7QKEv
Unfortunately this is a common issue using the speed booster plugin. Of course the best way would be to disable the plugin.
You could also try to delete and install the speed booster plugin from the latest theme version files (4.5) It could solve this as I have tested this and seems that this issue doesn’t happen anymore.
We also have this issue on our todo list and we will fix it in one of the next updates.
Sorry about this!

Thanks for the message!

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