Mailpoet V2 settings no longer visible, plugin no longer functional

Posted in: Newspaper
Post count: 2
auscanoe
#265095
Dec 4, 2018 at 2:47 am

Mailpoet has been working quite nicely for quite some time, no issues to date until the recent update of Newspaper theme.

The Version 2 settings of Mailpoet have all disappeared; Mailpoet have reviewed the issue and identified 2 errors … unable to attach screenshots here but could if guided.

Post count: 35449
Calin
#265201
Dec 4, 2018 at 1:20 pm

Hi,

Please try to reinstall and configure again the plugin, after that please clear all cache and try again.

Thank you for your understanding.

Post count: 2
auscanoe
#265479
Dec 6, 2018 at 5:08 am

There are two errors shown as identified by the Mailpoet tech, can’t attach the screenshots but here are the errors listed ….

TypeError: e is undefined
TypeError: wp.media.gallery is undefined

Post count: 35449
Calin
#265514
Dec 6, 2018 at 10:39 am

Hi,

Please try the plugin with a default theme, if the problem persist please contact the Mailpoet support team .

Thank you for your understanding.

  • This reply was modified 7 years by Calin.
  • This reply was modified 7 years by Calin.
Post count: 209
be2name
#301844
Jun 20, 2019 at 3:14 pm

@auscanoe

I do have this problem, too. Could you fix it?

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