Whatsapp social sharing not working

Posted in: Newspaper
Post count: 11

I am using Newsmag on my website The problem is with Whatsapp social sharing button. When I click on Whatsapp Icon under post title to share the post, Whatsapp open to select contact. After selecting the contact, Whatsapp message box is pre-filled with only post title when it should have a link to the post. Only post title is being sent to the contact without hyperlink to the post.

Post count: 20688

Hi,

I tried to share a post from your website on mobile, it looks like this for me
https://www.screencast.com/t/fxt7FvWmWvR

I used the Facebook debug tool for the post before trying to share it
https://developers.facebook.com/tools/debug/
The post has not been shared before so there was no data available.

Thanks

Post count: 11

can you please try to share these post https://eoindia.com/episode92/
https://eoindia.com/episode93/
when we sharing these post the post link and post title is not showing completely on whataspp. when we removing the & symbol on post its working.

Post count: 20688

Hi,

Those do not work, they work for all other socials except whatsapp for some reason. So if you remove the “&” from the post title it works?

The URL meta is present in the page source and the link seems to try and share the title and link from what I can see, but it stops at the “&”
https://www.screencast.com/t/Svfy4ehRXhl
https://www.screencast.com/t/drJhaSqvs

I managed to recreate this on my end however. It is the same in my case. I will add this on our list and it will be investigated. We will try to fix it as soon as possible. Sorry for the inconvenience.

Post count: 11

Yes when we remove the & sign at that time it will work

Post count: 20688

I have added this issue on our list and it will be investigated, after it will be fixed it will be included in the next theme update. I will try to post the fix here as soon as possible.

Sorry again for the inconvenience.

Post count: 32

FYI, I just made some changes to the social sharing icons choices (removed Google+, added email sharing icon, stumblupon, etc…and now I can’t get the whatsapp icon visible. (http://www.HowNotToSail.com)

Post count: 20688

Hi,

@justbradford Seems to appear at the moment – https://www.screencast.com/t/e22hQrrsL

Note that some social buttons will appear only on mobile, when used they will open the mobile app and the post can be shared. On desktop they will not be visible.

Thanks

Post count: 6

i have the same issue, i add the whatsapp button to share an article but is not there, i add other social networks and remove and they work perfect but not with whatsapp

Post count: 20688

Hi,


@bozton
The WhatsApp share button will appear on mobile, please check with a mobile emulator or mobile phone.

If there is a different problem, please posts a link to the website so I can take a look.

Thanks

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