Hello, when I view the site on my iphone, the menu drop down does not work.
The site simply sinks into the screen, but nothing comes up or drops down for any user to see.
Hi,
Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ check the PHP version to be maxim 7.1 or 7.2
Thanks for the message!
I think I was on php 5.6 and now on 7.1.14 and yes, that made it work better and faster.
1) How would I check that I have the latest version of the theme? I installed it yesterday from your servers, I think
2) If it is outdated, where do I get the new one from?
Thankyou!
Hi,
The latest version of the theme is Newspaper 9.2.2. We recommend having the latest version of the theme if you want to achieve better results. You can download the latest theme’s packet from your Theme Forest account.
Thanks for the message!
Hi !
Same issue here, check on mobile https://www.running-addict.fr
I have checked all what you mentionned before, everything is up to date and parameters are correct according to systeme statut of the theme…
Can you have a look on that hamburger menu that does nothing else than “zooming in the page”
Thanks
Hi,
I have inspected your website and I saw that you are using a lot of untested plugins which might interact with the theme core files and causes a lot of unknown issues. Please remove all of these, clear all the caches and check the results. Check here -> https://www.screencast.com/t/9slAn9gs
Thanks for the message!
