No access to the tagDiv Composer.

Posted in: Newspaper
Post count: 7
PSBoyce
#268568
Dec 21, 2018 at 3:44 pm

I have no access to the tagDiv Composer. I see in all the videos and demos that there is a tab at the top of your screen on the front side to open it up. I have no such tab “Edit with TD Composter”.

I wish there was regular support for this theme so I could send screenshots and to give dev access to the WP, like most other themes I work with, rather than just a forum.

  • This topic was modified 7 years by PSBoyce.
Post count: 7
PSBoyce
#268672
Dec 23, 2018 at 5:07 am

Please delete my request. I see that the editor works on the Pages but not on the Posts. I have just decided to go with a different theme and theme builder (Divi). I can not work with a theme that does not let me edit the Posts with the built in the editor since most of Newspaper is a Post driven theme. I also need to work with quicker support.

Thank you again,
Paul

  • This reply was modified 7 years by PSBoyce.
  • This reply was modified 7 years by PSBoyce.
Post count: 7
PSBoyce
#268675
Dec 23, 2018 at 5:25 am

I also notice now that everyone is having these issues with 5.0, and that you have not answered any of the requests about 5.0 issues since December 11th, why? Is Newspaper not compatible with 5.0? How do we get a refund if this is the case?

Please advise,
Thank you

Post count: 23312
Catalin
#268766
Dec 24, 2018 at 11:30 am

Hi,

Yes, the Newspaper is fully tested with WordPress 5.0. If you are unhappy with our theme and if you want a full refund, please check here -> https://themeforest.net/refund_requests/new

Thanks for the message!

Post count: 7
PSBoyce
#268833
Dec 24, 2018 at 7:59 pm

Support would be better than a refund -please see all the posts about issues with 5.0 with no support replies (i just did not want to duplicate post the same request and have been following to see if the issues are replied to and resolved).

Post count: 23312
Catalin
#268976
Dec 27, 2018 at 11:29 am

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide CPanel access for more further investigations.

Thanks.

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