Posted in: Newspaper
Post count: 19
Dec 26, 2018 at 7:50 pm
I am trying to save to my ADS section, and when i click save, the loading graphic comes up, and it never saves. Been waiting almost an hour now and still no save. Running latest wordpress and latest theme 9.2.2.
Post count: 20688
Dec 27, 2018 at 2:55 pm
Hi,
Theme panel saving issues are usually caused by the following elements
– https://forum.tagdiv.com/topic/theme-panel-9/
The last similar case we investigated was related to the mod-security module of the server firewall, this was blocking the theme access to admin ajax.
If you already investigated these, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. Include a link to this topic in the email.
Thanks
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