Thumbnails regularly not showing up – On and off issue

Posted in: Newspaper
Post count: 22

Hello all,

I have an issue where the thumbnail on my website does not show up regularly. Sometimes it is ok after a refresh, sometimes I have to refresh several times. My readers have been giving me the same feedback.

Here are some images of the missing thumbnails:

https://imgur.com/a/zmfzZYs

Please advise and help. Thanks!

  • This topic was modified 7 years by RobertCFP.
Post count: 75

@robertcfp just regenerate all thumbnails with plugin Regenerate Thumbnails

after clean cache if you have it on your website

Post count: 22

Hello,

Thanks for the suggestion. I have spent the last 4 hours regenerating the thumbnails and clearing cache. However, the issue still persists on the side-bar thumbnails and the ones below each post.

Image: https://imgur.com/a/zyLdxCJ

Please advice and thank you.

Post count: 75

@robertcfp looks like issue with some plugin, not Theme, check the screenshot,

PS: if you tried hide your project, also remove url from dev-console

Post count: 22

Hi, thanks for the advise thus far. I am trying to turn off all plugins and see which one is causing this issue.

But I am perplexed why it happens on and off. 50% of the time the thumbnails come out just fine…

Post count: 22

After testing for a couple of hours, it seems that the Disqus plugin was causing this issue. Really weird. I will update again if there are any more issues, for now everything seems fine!

Post count: 75

@robertcfp glad you found issue 🙂
similar issue sometimes comes with Akismet plugin,
perhaps solution for you, use custom disqus plugin, or migrate to native WP comment system (which better for SEO)

Post count: 22

Sadly, the solution did not last long. The missing thumbnails error is back 🙁

Any advise please, coding experts?

Thanks!

  • This reply was modified 7 years by RobertCFP.
Post count: 35449

Hi,

If this problem is persisting please try to deactivate all lazy load you have, clear all cache and check again in incognito mode.

Thanks.

Post count: 16

I’m having the exact same issue… Is this maybe related with the cache plugins?

If this is in fact related with the cache its a big issue since we really need to use the cache plugins…

Anyone found a better solution besides just turning of the lazy load?

Post count: 35449

Hi @justpaulo,

Please provide a link were I can make an inspection to your website problem, in this way I will be able to provide you a better answer.

Thank you!

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