No posts on author page

Posted in: Newspaper
Post count: 6

Hey there,

We have an issue on with the author pages. They show the amount of posts that are linked to the author, but won’t show the related posts.
Some images to show the issue:
Post that is linked to 3 authors
Shows the post that is linked to author ‘Nasir’
Author ‘Sil’ who is also linked to the post from image 1, with no posts to show
Another author with linked posts, but won’t show any

Any idea what might be going wrong?

With kind regards.

Post count: 35449

Hi,

I checked your website and now is look fine, you solved the problem -> https://www.screencast.com/t/gGnat7cq

If you have more questions please let me know!
Thanks.

Post count: 6

Hello Calin,

For some reason this issue only seems to exist in my Google Chrome browser, except for Incognito. Any other browser seems to be showing the author/posts correct. I asked my colleagues at the office and they have no issues viewing the authors in Chrome.

Anyways our client has the same issue and asked us what might cause this.
Do you have any idea? Chrome is up-to-date and no extensions are activated.

With kind regards.

Post count: 35449

Hi,

This can be caused by the cache, please clear all cache ( browser cache too ) and see if this is still happen.

Thanks.

Post count: 6

Hello Calin,

Deleted my browser cache and even disabled it via Inspect > Network tab. No luck.
I did found something weird.
When not logged in
When logged in

So the issue only seems to exist when logged in, even in the other browsers.

Post count: 35449

Hi,

Please try to deactivate all plugins, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 6

Hello Calin,

There seems to be an issue with: https://wordpress.org/plugins/co-authors-plus/
As this is a third party plug-in I expect this to be outside your support scope. But maybe you might’ve heard the issue with this plug-in before.

Post count: 35449

Hi,

Yes we do not provide support for this plugin, but I made a little search on internet and I found this:
-> https://wordpress.org/support/topic/two-bug-fixes-for-author-page/
-> https://wordpress.org/support/topic/can-not-list-all-posts-of-co-author/

Maybe this will help you!
Thanks.

Post count: 6

Hey Calin,

https://wordpress.org/support/topic/two-bug-fixes-for-author-page/ fixed it for me.
Thanks for your help!

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