theme not working and blog complete unable to see anything edit.

Posted in: Newspaper
Post count: 2
chueher18
#278512
Feb 21, 2019 at 2:27 am

hello, after i install the theme into my blog theme. my blog was complete freeze and cant not see anything. i can’t edit or remove the theme. my blog just complete blank on the screen when i login to my blog.

Post count: 23312
Catalin
#278641
Feb 21, 2019 at 1:54 pm

Hi,

Please provide your website URL so I can take a closer look at it. Make sure if you are using the latest version of the theme, your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Post count: 2
chueher18
#278654
Feb 21, 2019 at 2:36 pm

Hi,

Here is my url link.
https://gopassioncareer.com/wp-admin/admin.php?page=td_theme_panel

or https://gopassioncareer.com

Post count: 23312
Catalin
#278860
Feb 22, 2019 at 11:58 am

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide CPanel access for more deeper investigations.

Thanks for your understanding!

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