the whatsapp is not available in share options, i verify and is activated on the options but when i enter an article the whatsapp is not available
Are you on desktop or mobile? Whatsapp is a ‘mobile only’ platform.
Hi,
If you want to have the whatsapp share button mo desktop to please add the below custom css in Newspaper>theme panel>Custom code>Custom css
.td-social-whatsapp, .td-social-line, .td-social-viber {
display: inline-block;
}
-> https://www.screencast.com/t/lEpxmeig6
Thank you!
Dear support team,
I am using newspaper theme in globaltoday.in but from the very beginning i am not able to share my posts on whatsapp. please help
Hi,
WhatsApp sharing is only for mobile version, if you still need it on desktop please check this topic ->https://forum.tagdiv.com/topic/whatsapp-share/
I tested your share button on WhatsApp and is working, note that this is working only if you are using a mobile theme where you have a WhatsApp application.
-> https://www.screencast.com/t/05fhmZbnjS0o
Thank you for your understanding!
Hi there.
I used your css and it shows whatsapp and Line share buttons now on my site on desktop. That is great.
I have the Line app, and everything works fine.
But I don’t have the whatsapp app on desktop and after clicking on whatsapp symbol a popup popsup and shows an error.
I have 2 ideas for improvement UX.
1. Link the whatsapp-icon to https://web.whatsapp.com/ that way the user doesn’t have to have the app installed, but can still use whatsapp.
2. Let a little text appear (some kind of tooltip) which says; “this works only on mobile, or if you have the app installed.”
What do you think? Please let me know if there is any possibility to get this done 🙂
Cheers
Mike
Hi,
The whatsapp is an mobile app, that’s way our developer theme show the whatsapp social sharing only on mobile, but now is look like more users start to use it on desktop too and your suggestions are pretty good, and can be achieve with some custom work; I will note your suggestion on your suggestions list, maybe this will be implement in our theme for coming updates.
Thank you!
Hi! I am glad you like it!
Thank you too for all the good work!
Keep it up 🙂
Mike
