Hi team,
New header manager is great – but I’m having trouble using parts of it, as below:
1) The header logo element is not picking up the URL I use to link the media. It only uses the default logo. I;ve tried deleting the default logo and then it shows no logo. I want different logos on the main header as opposed to sticky header but this element doesn’t seem to work properly.
2) When I use one of your Cloud headers, my posts and pages don’t seem to notice it;s there and and all the page content sits up under the header. I’ve had to go an add 160px empty space to the top of my category templates, but whenI realised this is site wide – I thought this can’t be reasonable. Why are all my pages and posts not recognising the new header? Make sense?
Site is wnihp.com.au
Thanks!
Hi,
1.In order to add a logo you’ll need to have that image set in media library -> https://www.screencast.com/t/dMrgUGl9Kx
2. In order to have a different her on homepage, you’ll need to edit the homepage with tagDiv Composer and set on it the the header, then that header will apply only on homepage, in order to set a header to be global you’ll need to set it in theme panel -> https://www.screencast.com/t/Icz7qbxsq and this will apply on all pages/templates that do not have set a individual header.
Thank you for your understanding!
3) Why is the background of my button in the header white? I have it set to navy, but the part around the circular radius is showing white. Thanks
Hi Calin,
Thanks very much for the answer to 1). I had missed that part.
However re 2) I do have it set to Global Header so this wasn’t helpful.
I think maybe you misunderstand the problem. The problem is that every single page and post needs 160px added to the top because the content is sitting under the new header. This didn’t happen with the default header, but when I’ve used one of your templates that’s what happened.
I can send you a screen shot, or can you advise how to attach?
Thanks again!
Hi,
3. Please provide some screenshots or a link for this problem.
2. So if you are using a new header you can set a margin top to the first row from the headeer -> https://www.screencast.com/t/X5Ve5FtxRk2
If there is still a problem, provide some screenshots, or a link were I can inspect closer this problem.
Thank you!
Hi Calin,
Thanks for coming back to me. Unfortunately I still need assistance.
1) Please review the button in the header here: https://wnihp.com.au/.
2) Are you adding the margin after the header or on the pages/post templates? I think it’s completely unreasonable that I should have to add margin on all page or post templates. And I don’t seem to be able to add it to the header without just making the header deeper. Can you please review the same site as above and advise.
If you require screen shots and diagrams, please advise where to send them.
Please – this site is live and I need to resolve this in your current shift.
Thanks kindly.
Lisa
Hi Calin,
Please see this page for an example of how the content is going under the header:
https://wnihp.com.au/2018/12/03/australian-bush-spices/
Thanks
Hi,
For that button please clear the color from the style -> https://www.screencast.com/t/MbvB8lAuBryW
Please remove the margin, the problem is that you have a header with overlay, in order to solve that you nee do edit the header with tagDiv Composer click on header to get the header menu zone and change the display from overlay to default -> https://www.screencast.com/t/Vy2hok12a2c
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
