Hi,
I need to turn off all Ads on Mobile devices and Tablets. Standard ‘Theme Panel’ function doesn’t work. I tried to use Custom CSS instead, but it just hides the ad boxes. And when Ad provider send any pop-up ads I see them on Mobiles and Tablets.
Any suggestions?
Hi,
Please make sure you deactivate all plugins and and empty cache/purge files if you use any cache or CDN host services then check again to disable the ads from theme panel.
I have just checked this and haven’t encountered any issues when switching off ads from theme panel on tablet and mobile devices. All works well using the latest theme version so please make sure, if you don’t already use the latest theme version to update it and check again for this.
Please let me know ans also provide you site’s URL and specify what type of ads you use as my tests were made using google adsense.
Thanks
Hi Lucian,
Thank you for the reply.
We did many different things included plugins disabling/enabling, cache, etc; it’s not working.
We are using 4.3 Version. I’m not sure if it’s the latest theme Update.
URL: fdrmx.com
We use ad-tags from different Ad providers and want to turn them off for mobile devices and tablets. Currently they are disabled (via Theme Panel), but unfortunately I see the Ad spots live on the website.
Sincerely
Hi,
I have checked your site and noticed that ad don’t appear at all: http://screencast.com/t/8y6kwJdUdoQo
Please make sure you updated the theme to the latest version (4.5) then empty cache and purge fields again and check if this is still happening.
Please let me know!
Thanks
Hi Lucian,
I updated the theme, currently we have 4.6, but we still have this issue.
P.s. Ads don’t appear either because of fill rate in your region, or because you hide cookies. I currently see the ads, but we need to turn them off for mobile/tablets devices
Please advise
Hi,
Please give us wp-access and send your login details at contact@tagdiv.com so we can take a look and also include in your message an URL to this tread.
Thanks
Hi Lucian,
I created an admin account for you and sent to contact@tagdiv.com
What are my next steps?
Replied via email!
Thanks
Hi Lucian.
I just replied back via email. We need to know how to turn off Ad sections at all for mobiles and tablets. You sent us ‘steps’ of how to place separate/different Ad Tags.
We don’t want to place there (mobs/tablets) any other tags. We just need To turn those ad sections off on mobiles and tablets and leave just Desktop Ad segments (Currently we have empty ad spaces on mobiles). We also don’t want to use simple CSS for that, because it just hides the segments. Unfortunately, Your standard Theme Panel functions (DISABLE ON TABLET LANDSCAPE, DISABLE ON PHONE) dont’t work.
Please advise
Hi,
The theme works with adsense and banner ads and those setting should work.
If you use other ads those settings won’t work, in this case the theme code requires custom modifications.
The solution provided via email works, but it requires some basic programming knowledge.
If you don’t know how too modify the ode my advise is to hire a professional developer to build this for you.
Thank you, Emil G.
