Mobile Menu not opening since new Update

Posted in: Newspaper
Post count: 8
Dansports
#282077
Mar 11, 2019 at 4:32 pm

Hello TagDiv-Support,

there is a problem since the new update. If you try to open the mobile menu on my blog page:
https://www.dansports.de/magazin/

it won’t open. Just click the three stripes and nothing will happen. I tried to copy the source-code of this page to another blank page. Same problem. Seems like only this site is affected as the others work as usual.

Can you tell me how to fix this issue?

Kind regards,
Daniel

Post count: 35449
Calin
#282280
Mar 12, 2019 at 11:08 am

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

If the problem is still there try to rebuild ( rebuild not copy ) that page, also if you have some script or code set in page is possible to provide that issue.

Thank you for your understanding!

Post count: 8
Dansports
#282286
Mar 12, 2019 at 11:16 am

Hi Calin,

I tried your mentioned things but the problem still remains. It worked fine with the 9.5 theme, so there must be a bug inside the new update.

Could you take a look please?

Kind regards,
Daniel

Post count: 35449
Calin
#282427
Mar 12, 2019 at 4:16 pm

Hi,

Is look like now is working -> https://www.screencast.com/t/onHwvo5J3

Thank you!

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