Afternoon! I was wondering if I could get a little help.
A WordPress site I’m looking after has stopped being able to use the primary theme after an update. (Newsroom)
The theme in question is the ‘Newsroom’ Theme and the issue is because of a missing stylesheet.
I have tried to reinstall the theme via the WordPress wp-admin portal but this won’t install as it’s already installed. (I was hoping this would install the missing stylesheet or anything lost during the update).
I have logged into the CPanel and can locate the style.css inside the theme folder. (Which is the stylesheet I was expecting to be missing)
I was thinking about removing the theme folder/files and then trying to do a clean install but wasn’t sure if this would work and I wanted to confirm any content created since the site was made live wouldn’t be affected?
Would anyone be able to give me any advice on how to proceed? Can give more information about the site and issue if needed!
Thanks in advance!
Apologies, I meant Newspaper… My mistake
Please assist me with this issue on the Newspaper theme.
Some more information, I think I just need to know which plugins to force update.
None of the ones I have installed are saying they need updating.
But from what I’ve read online manually updating certain ones will fix the issue.
The Newspaper theme is installed but it is missing the stylesheet and I am unable to see it in the installed list when trying to change themes through the customize screen.
I have the Envato Market Place installed and I can see the Newspaper 9 theme there but installing it doesn’t work as the theme is already installed.
I’ve taken backups and I’m considering deleting the theme and reinstalling to see if that works.
Please advise what is the best option to proceed?
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This reply was modified 7 years by
extraordinarynicci. Reason: More information
Hi,
Please make sure that you make the theme installation like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
We recommend to make the update via FTP.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
if there is still a problem please provide me a link were I can inspect this!
Thank you!