Hi,
In the homepage I have Block 1 Element with the Filter By Categories Option, however if you click on any of the categories, the images doesn’t show up. I tried changing the content preloading option to “Preload All” but that didn’t help.
I can see the image in the src attribute of the img tag, but is just not being showed.
The version of theme is: 9.5
Hi,
Please provide oyur website URL so I can take a closer look at it.
Thanks for the message!
Hi,
I have checked your homepage website and the images from Block 1 seems to work as expected, as you can see here -> https://www.screencast.com/t/TQx2kOdavD Where is the problem? Provide more details so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi Catalin,
Correct, that part shows up perfectly fine, however, if you click on any of the categories at the top, for example the one that says “Belleza” or “Ciencia” you will notice no images are being displayed.
Please check out this Screenshot
https://www.dropbox.com/s/h6bv6zi0utk32tx/NoImages.JPG?dl=0
Thanks
Hi,
I have checked this section on your website and it seems to return good results, as you can see here -> https://www.screencast.com/t/t2nwaRuoD7o The images are working fine. Also, I search by your post and featured image seems to works as expected -> https://www.screencast.com/t/ifVPrI30GT Clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks.
Hi Catalin,
I disabled some plugins, clear all cache and that didn’t made the trick. The curious thing is I have other website running on exactly the same theme, without any plugins… and this site also has the same behavior.
I ended up changing the content preloading option to “No preloading” and that way it works
It looks something wrong going on there…
If you wish to check the other site, please go to https://www.teqballworld.com
Hi,
I have checked again your website and it seems to work as expected, as you can see here -> https://www.screencast.com/t/rACIm8ImeJx Please provide more details about your problem, provide some useful screenshots with the issue so I can identify. Also, please try using another browser or check the page in Incognito mode and see the results.
Thanks.
