Can't save the edited content in TagDiv WP editor

Posted in: Newspaper
Post count: 44
Media Gazelle
#283029
Mar 14, 2019 at 9:14 pm

So how do I save the content? There’s no save button and pressing X doesn’t save it?
Screenshot

Post count: 35449
Calin
#283142
Mar 15, 2019 at 11:20 am

Hi,

If you click outside of wp editor the text from column text should save, clicking on the x button should do the same.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Thank you!

Post count: 44
Media Gazelle
#283730
Mar 18, 2019 at 6:58 pm

My site is configured as specified in the link. Clicking outside the editor does NOT save it. Any other ideas?

Post count: 35449
Calin
#283886
Mar 19, 2019 at 11:40 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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