Hey, so I’ve been having a problem with this theme where the theme settings under ‘Theme Panel’ don’t save. When I hit save it just perpetually acts like it’s loading something, so I tried purchasing 6 months of support to get the newest update of the site in hopes that it would fix the problem, but it didn’t, and now the entire site builder has broken.
Can anyone help me figure this out?
Okay I actually fixed the builder problem (I didn’t realize that when I did the update I hadn’t added the new plugins, that is fixed now). It still won’t save though
Hi,
Check the system status parameters to be increased according to ur documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
I tried changing those perimeters but they wouldn’t change. When I put it into php.ini it simply wouldn’t work, when I put them into .htaccess it just broke the site, and many of the settings through the guide weren’t available through Godaddy’s host.
Hi,
Pleae send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide CPanel access.
Thank you!
I sent an email and have not receive a reply yet
Hi skpscv,
Thank you for oyur email! We will investigate it and we will respond to you as soon as possible.
Thanks.
