Hi,
I can’t see the text bar on the top anymore when I want to insert a new post in the text block.
Can you help me? Attached a screenshot…
Marco
Hi,
Unfortunately, I do not see any screen attached. Please provide it so I can understand what you mean.
Thank you!
Hi,
Unfortunately, your screenshot is not properly loading. Provide again and your website URL so I can take a closer look at it.
Thank you!
Hi, the website URL is http://www.foodandtravelitalia.it
Please explain me how I can upload the screenshot…
Thank you
marco
Hi,
If you want to share us screenshots you need to use such an online tool for that case, like Jing or Light Shot, for example. Sorry, I need some details about your problem so I can identify it.
Thank you!
Hi,
below the link of a short video to resolve my problem…
https://www.screencast.com/t/ed8IvbdI5SSk
Thanks
marco
Hi,
I have tested with the WPBackery 5.7 and it seems to return good results, as you can see here -> http://prntscr.com/n9wphc Please update your theme and plugins to be the latest version of them, clear all the caches, purge CDN files and check the results.
Thank you!
Hi,
I have done all your suggestions but nothing happened!
Attached the link https://www.screencast.com/t/rOXxMPTT
Thanks for your help.
Marco
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.
Thank you!
