view count not working

Posted in: Newspaper
Post count: 4
ummifatih
#291125
Apr 23, 2019 at 8:33 pm

Hi,
view count on my website is is currently not running. Whats is wrong?..

Post count: 35449
Calin
#291272
Apr 24, 2019 at 11:58 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect this problem.

Thank you!

Post count: 4
ummifatih
#291533
Apr 25, 2019 at 12:33 pm

I also cant save my change on theme.
This my website : https://kitakini.news/

Post count: 35449
Calin
#291665
Apr 25, 2019 at 4:33 pm

Hi,

Did you check the plugin conflicts?

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Let me know how it works!
Thank you!

Post count: 4
ummifatih
#291740
Apr 25, 2019 at 9:21 pm

I have deactivate all non theme plugin, but still not working.
I also check all requirement, its no problem.
But still not working.

for information, I use shared hosting
Disk :24GB
Memory : 2GB

Post count: 35449
Calin
#292205
Apr 30, 2019 at 10:53 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Post count: 4
ummifatih
#292896
May 3, 2019 at 4:47 am

I have send it, please check it

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