update to 9.7 messes up images on the site

Posted in: Newspaper
Post count: 24

Hi,
I just updated to V9.7.2. This messed up the images on my site. Thumbnails are missing and image sizes are completely blown out of proportion. This happened before and I was able to fix it by switching off the tag div composer (we have been using wp bakery page builder for ever and it seemed like both of them together did not work.)
So if I have to have tag div composer activated, I do not know how to fix this problem. This is rather urgent as the site looks horrible as it is now.

Thank you very much,
kind regards,
Mira

Post count: 20688

Hi,

There is a known issue currently with single image elements used in pages built with WPBakery, when the tagDiv composer is also active. It has been identified however and will be fixed in the next theme update. Sorry for this inconvenience.

I can provide you with the fix for the time being – https://forum.tagdiv.com/topic/single-image-widget-settings/

If there are other issues as well, please post a link to the website so I can inspect it. Let me know.

Thanks

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.