Hi,
We created a new single post cloud template and we are facing an issue.
1) When the article ends, there is a lot of white space. We tried reducing the margin too, but when we reduced margin/padding then the box below it which is the author’s box, goes into the article/overlaps it. How to resolve this? (example https://www.gadgetbridge.com/news/oneplus-7-pro-press-renders-leaked-shows-full-display-and-triple-rear-camera-setup/)
2) In infinite loading, when the next article appears the statement on Chrome tab shows undefined. This should not be the case. It should show the article name. https://prnt.sc/njsw9l
3) When someone is reading an old article, say from 2-3 days ago or older. When they scroll down and trigger infinite scroll/auto load, they see an article before that date only or the next article of that day. Is there a way to show them the latest articles from the current date.
4) When can we get infinite scroll/auto loading on mobile single post pages?
5) How can we show the time also when the article was posted. Right now, only date appears, but Google gives extra marks if time also appears.
Thanks
Website: gadgetbridge.com
Same problem, from article 2 writes “undefined”
Hi,
1)Unfortunately, I do not see the problem with the author’s box and white space, sorry! I see this -> https://www.screencast.com/t/ud9DPpllk2pv Provide more details and some useful screenshots with the issue so I can identify it closer.
2)I have made some tests on my website and the Post page Title are correctly displayed depending on what page you are, sorry! It seems that problems come from your website configuration. After some deeper investigations at your website, I saw that your URL is not correctly displayed when you are on Infinite Scroll template, which is not right. Also, I saw that you are using the Jetpack plugin which might break this functionality. Please remove all of the untested plugins and leave just to active only the theme and required plugins to active, clear all the caches and check the results.
3)I suppose that you have set up the previous post and that’s why you bring old posts when you scroll down. You need to set up by next posts from here -> https://www.screencast.com/t/4PF1H9fgEdu
4)If you are using the Mobile Theme, this functionality will do not work, sorry! Keep the General Responsive Mobile version and the Infinite Scroll would work as expected on the mobile.
5)Please check here -> https://forum.tagdiv.com/topic/date-time-in-the-top-bar/
Also, I have checked your license status and your support it seems to be expired. In the future, if you want to receive any support, you will need to extend it. Check here -> https://www.screencast.com/t/EpnBPyO5lXx
Hope this helps!
Thank you!
Hi Catalin,
1)Please see this: https://prnt.sc/nme2c5
Reference URL: https://www.gadgetbridge.com/news/paytm-mall-is-offering-a-cashback-of-up-to-rs-12000-on-iphone-xs-iphone-xr-and-others/
(in both normal and incognito mode)
2) We used to use Jetpack plugin a long time ago. we removed it a year ago and are not using it since then. Also, cache was cleared. What do you recommend to fix this as others too are getting undefined URL in the tab.
3) If we do next post, then if a person is on the very next post then nothing will. There has to be an option, if one is on the first post then the autoload will load the previous post. Or if the person is on an old post, he/she will see the latest post after that.
4) Hope we can get autoload feature in the mobile theme, as that is the theme that one uses since it is faster than a responsive theme.
5) Thanks will check this.
Hi,
Please note that due to the previous warnings regarding the support period we will no longer to help you with your support request. Please understand our position and extend your support, or we will be required to block your access to this forum.
Thank you for understanding.
Hi, A bit harsh.
This is probably the first time we got to know (maybe missed it prev), didn’t know the forums were paid for only.
Please share the link from where we can extend support.
Thanks
Hi,
You’ll need to renew your support from your Envato account. -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support -> https://themeforest.net/item/newspaper/5489609
Thank you!
