Unable To Insert/Modify Galleries

Posted in: Newspaper
Post count: 18
hallmandigital
#294440
May 10, 2019 at 9:03 pm

I’m unable to insert new galleries into posts. It gets as far as the “Edit Gallery” screen, but when I click on “Insert Gallery” nothing happens. Same thing when trying to edit an existing gallery – no changes are reflected when I click on “Update Gallery”. This must have started today or yesterday, as I had no issues on Wednesday and didn’t post any galleries yesterday. I’m still on Newspaper 9.6.1 because I’m afraid to update based on the abundance of issues being reported by other customers, so this isn’t a 9.7.x issue.

Post count: 18
hallmandigital
#294452
May 11, 2019 at 12:13 am

This problem appears to have been caused by updating Jetpack to version 7.3 before updating WordPress to version 5.2. After updating WordPress to version 5.2 the issue went away.

Post count: 23312
Catalin
#294681
May 13, 2019 at 11:29 am

Hi,

Thank you for your feedback. This information could be very useful for other clients who encountered this problem.

Best regards!

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.