Hello team,
I built a website with the TagDivComposer editor, then I added a prominent image of acceptable dimensions (770×500).
When I share the page, in social networks like Faceboo, all the highlighted images appear. Except on this particular page, it doesn’t appear here.
I’ve used the facebook debugger, but it doesn’t work either, no image appears.
Did I do something wrong?
FB depurator: https://bit.ly/2VuSzGw
The page: https://bit.ly/2OY5r1v
Image: https://bit.ly/2VZGgBy
Cheers
Hi,
Make sure that all is set like in our documentation for sharing -> https://forum.tagdiv.com/sharing/ also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
-> https://www.screencast.com/t/jlZbRIt4HWC
Thank you!
Hi,
I have deactivated all the plugins (only the ones in the theme itself are active). I don’t use child theme. I have removed any cache program and associated directory.
I checked everything again, and the problem continues. No highlighted image is ever shown.
https://fotos.subefotos.com/496cf9ce8d9b03b8a3de1f06e28d6a17o.jpg
https://fotos.subefotos.com/c72f2264c8e63724f5e141aa37c817b5o.jpg
https://fotos.subefotos.com/2e91a0b410c21e3616a263dfde85b321o.jpg
https://fotos.subefotos.com/5e215b04dcc9094259897c29ada8ef39o.jpg
https://fotos.subefotos.com/1598a96bcdd1f60ce0cc9d316cfa4c7eo.jpg
What could be causing the error?
Hi,
From what I can see the share buttons from post are working normally -> https://www.screencast.com/t/M2Ojo5iF1nUb
Thank you!
Hello Calin,
The problem is not the buttons, the problem is the highlighted image.
If you change the theme, the highlighted image works on this page. If I use NewsPaper, the highlighted image does not appear when I share the page on social networks.
Hi,
Please make sure that you have set a featured image for that page -> https://www.screencast.com/t/3ngFnZSG4Hq6 or a generall one for each page that do not have set a feature image ( for this you can set in YOAST -> https://www.screencast.com/t/cEqaxuN6 )
Thank you!
Hello Calin,
Please don’t make me repeat things, I value my time very much.
I also value your help, I’m just looking for a solution.
I’ve already put this link before, with the highlighted image:
https://fotos.subefotos.com/5e215b04dcc9094259897c29ada8ef39o.jpg
Yoast is set, but the highlighted image does not work on the page.
https://fotos.subefotos.com/d929f384a2f6663bbbcf82a0af87517fo.jpg
It doesn’t work, the image highlighted on that page doesn’t work.
https://fotos.subefotos.com/23d89a8cca44a5bd96669078b5c54013o.jpg
Cheers
Hi,
I made some more test to your website, on that page and is look like now the feature image appear when you want to share the page on Facebook -> https://www.screencast.com/t/jcDiPDfKmDYy -> https://www.screencast.com/t/hhcRNh9Qr
Thanks!
Hi Calin,
Yes, I could finally solve the problem by doing a clean installation from 0, importing content and images. And now it works. I think there was an error or conflict that was finally solved by reinstalling.
Thank you for your time and help.
Cheers
