Hello there,
Everything was going fine ’till I installed “ad insert” plugin, then the ads stopped appearing on mobile browser when I visit my website.
But on computer browser everything is good and the ads appear normally.
I’ve deleted the codes and inserted it again in the fields, but nothing changed.
Her is a screen shot: https://snag.gy/M7gEB2.jpg
PLS help me.
My website URL: http://www.autathya.com
Hello !
The ads are working. I see no problem here: https://www.screencast.com/t/auXe806bFfv
Thank you !
Hi,
I know, the ads are working perfectly on Desktop version of website, but on mobile version they are not.
Please take a look on the website using a mobile phone browser.
Thanks ❤
Hello !
It appears that you are using the Mobile Theme Plugin wich comes included in our package. In order to display your ads on mobile devices you will have to go into Theme Panel – Mobile Theme – Mobile Ads and paste the codes there: https://www.screencast.com/t/1vUt6dfJAsTG
Thank you !
Hello !
It seems to be a plugin conflict. Try disabling your Ad Inserter and use only the options from the Theme Panel to insert ads since there are many. Clear your cache and try again.
Let me know if this works.
Thank you !
I deleted it after it caused the issue, and I cleared the cache so many times, but it didn’t work ?
I can provide you my WordPress account details within email in case you need to take a closer view.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
