ADD New Cloud Template Button is Missing

Posted in: Newspaper
Post count: 132

The Add New Cloud Template Button is missing. This is very frustrating. Why is it now showing? Thanks. My web site is https://infomeddnews.com

Post count: 18283

Hello !

This is most likely a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you have updated the theme properly since overwriting the previous version of theme will cause a lot of issue. It is mandatory that the older version is completely erased before installing the 9.7.2 Here are some tips and tricks on how to update the theme: https://tagdiv.com/update-newspaper-theme/

Thank you !

Post count: 132

We did that today. It does not work.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

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