Cannot open menus

Posted in: Newsmag
Post count: 76
celhil
#297001
May 26, 2019 at 10:17 pm

Hello,

do you have an idea why I cannot open some menu’s on panel? Please see the video:

https://drive.google.com/file/d/1S7GgcfzMc-nOJg0-T-dRoTcGm4jiw0nb/view?usp=drivesdk

Its newsmag 4.6 with the newest wordpress version.

Thank you and best regards
Andre

  • This topic was modified 7 years by celhil.
  • This topic was modified 7 years by celhil.
Post count: 76
celhil
#297022
May 27, 2019 at 8:22 am

Same problem under newsmag 4.9

Post count: 23312
Catalin
#297059
May 27, 2019 at 11:47 am

Hi,

It seems that your PHP memory is exhausted and that’s why the theme is not working well. Please check the system status parameters and increase all of them according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newsmag’ is closed to new topics and replies.