White Screen Of Death

Posted in: Newspaper
Post count: 20

Second time that I have tried to update to the latest version of Newspaper. It has been hell. After changing settings in my PHP I was able to upload the theme successfully. I had deleted the old Newspaper theme files, even went into file manager and deleted some old files from there. I renamed the themes folder and got a bunch of error messages. I renamed the Plug-ins folder with no success. Otherwise I just get a blank white screen. I currently have another theme running just so there is something to look at, but it’s not pretty. I activated the Debug file and got this in the log file:

28-May-2019 01:35:32 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:35:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:26 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:26 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:53 UTC] PHP Notice: Undefined variable: post_type in /home/vzbujfc1chle/public_html/wp-content/plugins/all-in-one-seo-pack/aioseop_class.php on line 4249
[28-May-2019 01:40:53 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:53 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

This is what shows up on the home page with the Debug file active:

Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
The site is experiencing technical difficulties.

I also got this message, but I cannot remember where it came from as I have been going crazy researching and changing settings for many hours:

[27-May-2019 13:25:42 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 77845176 bytes) in /home/vzbujfc1chle/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/rules.php on line 1601

I have uploaded the theme 3 times. The third time I did it via FTP and nothing has changed.

I have run out of search options on Google in trying to find a solution. I did a search in this forum with not much luck.

Does anyone have any ideas?

John G
https://MrElectrician.TV

Post count: 18283

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.