Hi
I update theme from 9.6.1 to 9.7.2 and the home page is error like this
https://i.imgur.com/tJn3MK6.jpg
If I not set this page to homepage then it show normal like this: https://i.imgur.com/1YSxPWG.jpg
Only the homepage has this error.
What i can do to fix this?
Thanks
Hello !
Please make sure that you have the tagDiv Composer active and all the themes plugins are installed, updated and working properly. Find out more about the update here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Thank you !
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hello, I discovered that it is conflicting with Plug in Plugin Organizer, so it is not fully displayed. Currently the web is running normally.
Thank you!
