Hello,
we have Newspaper 8.2 installed and we would like to upgrade to the latest version.
I read a lot of the different between the versions and how the latest Visual Composer needs to be upgraded manually. After the upgrade is installed, the site looks all garbled, which is fine since I haven’t upgraded the visual composer at this point.
However, when I do upgrade Visual Composer, the entire site becomes unusable, including the admin area. Here is what I see:
I’ve tried different combinations of installing the theme, like attempting to upgrade the TD plugins before the theme, or upgrading via Envato Market/manually or removing the theme completely and then trying a clean install. The result is always the same, the site becomes unusable.
Do you have any suggestions?
Thank you in advance!
Hi,
Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/
After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it.
Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.
Thank you for your understanding!
Thank you for the quick response.
Your first link points me to a document about creating my own plugin, is that right? We are not currently using any custom plugin or code. Am I understanding correctly that we may need to write some custom code to upgrade to the latest theme?
In regards to link for upgrading the core of tagdiv: Thank you, I have consulted that document already. It basically points out that I need to manually update the Visual Composer plugins, which I have already attempted. It always fails:
Hi,
The first link is only if you use before the api plugin, if not is not need of that plugin.
Please go in Plugins and delete the current theme plugins, after that please go in Newspaper >Plugins and update and activate the plugins from there -> https://www.screencast.com/t/AxzxIUxMgGS
Let me know the results!
Thank you!
Done. The result is the same :/
I suspect that the theme may have been customised by a previous developer, although I am not well experienced with Newspaper to understand what’s natively in the code and what not.
I run a “diff -r” between the active Newspaper theme directory and a freshly extracted archive of the same version, and the active folder has plenty of additional php/css files. But I am not certain whether this is conclusive evidence that the theme has indeed been tampered with.
Is there a way on knowing whether that’s the case?
hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
