Website broke after update

Posted in: Newspaper
Post count: 11

We updated newspaper to 9.7.3 today and everything is broken. Tagdiv composer seems not to work correctly. Menus don’t work correctly, sidebars are broken, shortcodes appear everywhere. We followed your update instructions with detail, with updated the newspaper plugins and activated them. The site needs to be up again as soon as possible, please provide a solution.

  • This topic was modified 7 years by Calin.
Post count: 35449

Hello,

The problem was from child theme, since Newspaper v9.7 the child theme is not longer working like before, sorry!

Also please do not post sensitive information here on the forum. The forum is public.
You can send us an email at contact@tagdiv.com and specify the login credentials there.

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Post count: 28

All sidebars have disappeared after the new update….

Post count: 7

Hello,

When I updated from 9.7.2 to 9.7.3 my website broke. So, we had to roll the version back to 9.7.2 until I can figure out how to get the same look as I currently have. I’m assuming my child theme is not compatible. Can you direct me to some more instructions about converting a child theme to the 9.7.3 version of the theme? I read the article, but am still needing more instruction specifically on how to make my child theme compatible.

Post count: 10

Short answer: Child themes that use more than functions.php and style.css are not compatible with 9.7.3. Welcome to the club. :/

Post count: 6

The new update broke my blog so images are not showing on older posts and the layout is acting strange – almost like it thinks its tablet size:

See here:
https://pacifictrek.com/disney-avatar-flight-of-passage-pandora/

Please help me to fix this ASAP.

Post count: 35449

Hi,

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Sorry for the inconvenience!

Post count: 3

I replaced the child theme with that of 9.7.3, and it looks pretty good, but it puts the basic settings and if you try to change them from the theme panel (for example the post settings) it doesn’t change anything. Moreover wordpress 5.2 signals an error on index. so at the moment I reported everything at 9.7.2

Post count: 36

My site is also broken. None of my images appear, the menu disappears when hovered over and my social media icon links are giant I didn’t even know I was using a child theme. That image link Calin posted doesn’t work.

Please, can you link again so I can fix it.

Post count: 59

Hi

My topic was deleted and diverted to this one. The reply sent before doing so was….

Indeed there are some problems using the child them and WPBakery, Please check this topic for child theme -> https://forum.tagdiv.com/topic/website-broke-after-update/ The reason for doing it was because users who wanted to use for example single images in WPBakery, couldn’t because the tagDiv composer affected the single images functionality.

So now when WPBakery is active and users wish to use it bot thre are still some problems, some elements will not be part of the composer, to prevent conflicts. If a different solution is found, this may change however.

Sorry for the inconvenience!

Well its a big inconvenience and my website is suffering a lot from it. More over what you wrote doesnt apply to me because i dont use child themes. also i removed single images from my layout and it didnt work, i also removed everything except the sliders and that didnt help

Post count: 6

I’m not using a child theme, just the Newspaper theme.

Post count: 85

So — don’t use a child theme?

Or — the only thing to include in your child theme is functions.php, which will then override the parent functions.php?

What about changes to modules, blocks, etc?

Post count: 35449

Hi,

In child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Also having both composers activate ( tagDiv Composer and WPBakery ) there appear some issues ( the usually issue is the single image, but there are others too ).
We’ll try to fix this as soon as possible.

Thank you for your understanding and sorry for the inconvenience!

Viewing 13 posts - 1 through 13 (of 13 total)
The forum ‘Newspaper’ is closed to new topics and replies.