After the correct update to version 9.7.3, older posts are only displayed in AMP mode an an error on the bottom of the browser (Firefox and Chrome) “The website has technical difficulties”. Turning off the plugin, deleting it, reinstalling it, deleting the cache removing all AMP things etc. did not help at all. Can anyone help solve the problem please?
Does 9.7.3 have many more problems than the already listed ones? Then I would be glad to know, so that I can go back to 9.7.2. Our site depends on a working theme, thank you very much!
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Calin
Thank you for your information. I have been working with your theme for many years and I know good which plugins and requirements are necessary and work. The problem is quite clear with the new version. I had also deactivated everything that was not supported by you. It’s a mystery to me, I’ve never had major problems with the theme before. I have now installed version 9.7.2 again and everything works fine. What I will continue to do, I do not know yet. I depend on the website to work faultless.
Hi,
If you want, we can make some investigation to your website problem, just send us an email at contact@tagdiv.com
Thank you!
Hi
I sent you some emails about this issue. I would be very grateful for your help.
Thank you!
