Google Analytics doesn't work for mobile theme.

Posted in: Newspaper
Post count: 128
T2N
#298889
Jun 3, 2019 at 11:10 pm

Hey,
I don’t think GA is recording mobile traffic at all. Organic mobile traffic is not showing up since we turned off amp and there’s no mobile traffic in “realtime” report either (I tried searching for something on mobile myself).

Any ideas? Should the AMP container in GTM be removed?

Post count: 35449
Calin
#299012
Jun 4, 2019 at 11:51 am

Hi,

The code from Theme panel > Analytics should apply on mobile theme too;
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all plugins and let active only the tagDiv Composer plugin, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Post count: 128
T2N
#299160
Jun 5, 2019 at 5:12 am

Hi,
We’ve implemented the code through GTM (Google Tag Manager). Is there anything we need to do to tweak the GTM implementation?

Post count: 35449
Calin
#299274
Jun 5, 2019 at 2:01 pm

Hi,

If the code for analytics is set well in Theme panel>Analytics -> https://www.screencast.com/t/26SmCckQ make sure that the code have the follow structure -> https://www.screencast.com/t/1oQQNBiM8

Thank you!

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