Hi again guys,
I have a problem with the last update. When i’m trying to open the images, lightbox doesn’t work. It’s saying: The image #1 could not be loaded.
How can i fix this?
+1, it’s very annoying 🙁
Hi,
There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0
After that check to see if the image is set like in our documentation – > https://forum.tagdiv.com/modal-window/
Thank you
Thanks for the reply but this means we must go back to all the older posts and set the images accordingly, which is simply prohibitive for large sites.
It is important General option in Theme panel must be fixed in our opinion, as the theme’s lightbox is one of its strong features.
As kalamatain says, I can’t deactivate the lighbox option because i really need it. I have too many articles to set all the images like in documentation. This is not a solution for me.
Indeed, we need a fix for this as soon as posible.
Thanks!
Hi,
If you’ll deactivate the lighbox option from theme panel, the lighbox will work like before ( normal ), the option will not be removed.
Thank you for your understanding!
Hi again,
No, it’s not working like before. The image is opening via source link “wp-content/uploads”. I want the lightbox method.
Hi,
Unfortunately, for the moment this is the only solution that I can provide until our developers team will make a fix for it, sorry for the inconvenience! this will be fix in the coming update.
Thank you for your understanding!
Hello, what is the status now?
Almost 2 weeks with a website not working properly.
This is gonna cost us visitors and loss of interest.
+1 … No update ?
Two weeks pass without a lightbox function …
Calin this one is old stuff -> “After that check to see if the image is set like in our documentation – > https://forum.tagdiv.com/modal-window/” <-
We have today WordPress 5 Gutenberg editor, and with that there is no such options anymore, especially when you use image gallery.
Also, since the new version have plenty of issues, maybe it’s time to do rollback? take down new version and go back to previous one.
Btw, tested your method and no it does not work with the latest version.
Please update your customers!!!
Hi,
There is no estimate I can provide at this time unfortunately. As soon as all the tasks are completed and tested the update will be released.
Thank you for your understanding and sorry for the inconvenience!
