When I try to open any one just see a blank box. I tried in almost 5 different websites with same result.
When I debug the WPBakery Page Builder AJAX request the answer always is 0. I’m using the latest WPBakery Page Builder update.
Kind regards.
Hi,
Please use the WPBakery Page Builder only on pages that are created with it, do not use the WPBakery Page Builder on pages build with tagDiv Composer, this will cause issues.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
We don’t use tagDiv Composer in anyone of websites, no one.
The requirements are more than sufficient.
I can’t detect any conflict or PHP error/warning.
Everything was working fine till now.
As I write in my first post: “I tried in almost 5 different websites with same result”, “When I debug the WPBakery Page Builder AJAX request the answer always is 0.” and the box/popup is blank, just with title and close button, but without any option to configure the WPBakery Page Builder or Newspaper element.
What happens? It’s a bug from the latest WPBakery Page Builder? It’s an incompatibility between that version and your 9.6.1 theme version?
Kind regards.
Hi,
If you are not using tagDiv Composer you can deactivate it from Newspaper > Plugins, in this way there will be no conflicts between those two builders, and the WPBakery Page Builder should work normally. But also there can be others conflicts with others plugins.
Thank you!
Hey artprojectgroup,
I too ran into the same issue with the latest version of WP Bakery. What I had to do was uninstall WP Bakery and use the one that is included with latest Newspaper Theme in /code/plugins/js_composer.zip once I did that and refreshed the page, I was able to edit blocks once again.
Downgraded from 6.0.3 (latest WPBakery Page Builder version published) to 6.0.2 (latest WPBakery Page Builder version added to Newspaper) and works fine.
Please check what happens between your theme and WPBakery Page Builder 6.0.3.
Thank Matt!
Kind regards.
Hi,
Please notice that we recommend to use only the WPBakery Page Builder plugin that is coming with the theme package ( in the last theme package v9.7.3 we include the WPBakery Page Builder 6.0.2), if you try other versions is very possible to do not work with our theme.
In the coming update will be include WPBakery v6.0.3
Thank you for your understanding!
