Update v7.8 to 9.x failed, theme breaks

Posted in: Newspaper
Post count: 12

Hi all,

I tried to update my Newspaper theme v7.8 to the newest version, but after replacing the Theme folder, it breaks and the website isn’t functioning anymore.
Is there a way to safely update from v7.8 to the newest version?

My thanks is great if someone can help me out! 🙂

Greetz,
Thimo

Post count: 18283

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Post count: 12

Thank you for your reply. I will try to do a fresh manual update of the theme.

I see that you have a new builder in the theme, can I still use Visual Composer, which is also in version 7.8?

Greets,
Thimo

Post count: 18283

Hello !

Yes, in fact it is mandatory now to have the tagDiv Composer active in order for the theme to render. So if you want to learn how to use it is even better !

If you are having trouble with it just let us know and we will do our best in helping you !

Thank you !

Post count: 12

Hey Vlad,

I managed to update the theme to the latest version, with your tips. Awesome dude!
I’m going to figure out the new Cloud template library and Tagdiv Composer.

Cheers,
Thimo

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