Can I still see the forum after the support period is over?

Posted in: Newspaper
Post count: 8
momoko
#300688
Jun 13, 2019 at 1:30 pm

The six-month support period is about to end.
Does that mean that I will not be able to ask questions from this forum once support is complete?
Can I log in to the forum and see other comments when support is over?

Post count: 18283
Vlad S
#300749
Jun 13, 2019 at 4:58 pm

Hello !

If you think you will need our assistance, we do recommend to extend your support. According to the Envato ThemeForest Market rules, once your initial support service expired, it’s more expensive to renew.

Even if your support is expired, ofcourse you can access the forum and see the information.

Thank you !

Post count: 8
momoko
#301089
Jun 17, 2019 at 10:04 am

OK! Thank you.

Post count: 23
Kanuj
#301172
Jun 18, 2019 at 8:48 am

@Vlad We want to renew the support – instead of $17.63 which there for all themes – Newspaper is showing as $41.13 – which is very expensive in my opinion – how can we renew the support at more affordable price

Post count: 18283
Vlad S
#301358
Jun 18, 2019 at 4:35 pm

Hello ! @Kanuj

Unfortunately the prices are made by Envato and we do not have any control over it so we cannot help you with this. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Thank you !

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