Keep getting asked to validate licence even though it's valid

Hi.

I have the current version installed.

1. I went into TD composer to the header manager and clicked to import header template from the cloud.

3. It then asks me to activate theme but the thing is, my theme is already activated.

4. I then add purchase code to activate theme again and then it asks me to create a user account
which I already have.

Anyway can’t figure out how why I keep getting into an endless loop of saying I need to validate.

In the end I’m not able to do things like import the cloud elements.

Thank in advance!