Error Cloud Template and Header Question

Posted in: Newspaper
Post count: 22

Hello! I try to use the Cloud Template but this message appears.

“Received a response code! = 200 while trying to contact the API server templates.”

My site has all the requirements of the theme, including memory.

Another thing: how do I lower the height of the Header Sticker (Smart Snap)?

My website is: meuconteudo.com.br

Post count: 35449

Hello !

We are sorry for the inconvenience ! There was a temporary working on our server.

Thank you !

Post count: 22

I understand perfectly. It’s working again 🙂 But you did not answer my other question. Now I have one more

• How do I lower the height of the Smart Snap Header?
• Mega menu does not work with pages made with TagDiv Composer?

See: the page is the header, put to test and the code appears: https://imgur.com/RqODuJF

My website is: https://meuconteudo.com.br

Post count: 35449

Hi,

1. In order to lower the height of the Smart Snap Header you need to use a custom css or you can use the header manager and build the header how you want.

2. I’ve checked the page menu and this is working normally -> https://www.screencast.com/t/GMvZ576y6D
Please make sure that the tagDiv Composer https://tagdiv.com/tagdiv-composer-page-builder-basics/ is activate and you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

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