I took the backup of my website and restored it but these errors are happening.
First, There is no option to customize Newspaper. There are only three options. I have attached the screenshot of the same.
Second, I am not able to install the plugin, whenever I am installing, there is a Ajax error.
Third, after trying to install the plugin, when i open my website, i am getting this error.
And then when i rename the td-composer in file manager, website is working but at the top, am getting this error.
Help, please.
Sorry, images are not loading above.
https://imgur.com/wDyAOxA
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
