Issue with mobile menù

Posted in: Newspaper
Post count: 4

In the mobile menu the links to the categories (which are a megamenu) do not work!

The website address is the following: blog.altrofumo.com

If you open the menu, the items: news,classifiche (rankings),guide (guides),recensioni (reviews) (which are a megamenu) from mobile do not work, everything works correctly from desktop.

I do not use the mobile theme, I have no active cache and optimization plugins on the site.

As active plugins I only have Yoast, Updratf and a sharing plugin with the Prestashop shop. I tried to disable them one by one to check if there is any conflict but this does not seem to resolve.

What can the problem be given to?

Thank you

Post count: 23312

Hi,

This is your main menu on mobile -> https://www.screencast.com/t/fRckEcvgr Please note that mega menu does not work on the mobile menu, sorry! Also, the menu items do not work on the menu because you do not have any link added to them.

Thank you!

Post count: 4

So, to make te mega menù work on desktop and work like a normal menù on mobile what i have to do?

Thank you in advance!

Post count: 23312

Hi,

Please try this custom CSS for mobile arrows

.td-mobile-content .td-icon-menu-right {
display: block;
}

The result is here –> https://www.screencast.com/t/mZ00jNoM0

By default, the main menu should works as expected on mobile and desktop version if you have set up a mega menu. If is not what you mean, please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thank you!

Post count: 4

Hello! Thank you for your answer.

I tried to insert the CSS code you indicated to me, but unfortunately it does not seem to work the same.

My site has some categories that are set up as mega menus (correctly): news, rankings (rankings), guides (guides), reviews (reviews) (which are a megamenu)

Even with the code that you have kindly indicated to me, the arrow problem is not solved, and no item is clickable.

my site can be found at this url: blog.altrofumo.com

Thank you in advance!

Post count: 20688

Hi,

I have inspected the website and noticed what I believe is the problem here.

The menu items are custom links but no links are set to them. So clicking them will do nothing. If they are categories, please add them in the menu as categories
http://prntscr.com/o69wvp

Note that if the categories used to create mega-menus have no posts in them, the mega-menu will display like this – http://prntscr.com/o69yre

Also as a note, mega-menus without sub-categories won’t display any drop-down on mobile
http://prntscr.com/o69znwhttp://prntscr.com/o69zrk
Mega-menus with sub-categories will display a drop-down, with the respective sub-categories – http://prntscr.com/o6a062http://prntscr.com/o6a0ce

The code from above makes the drop-down arrows visible, fixing an issue that appeared in the 9.7.3 update.

If you have more questions let us know.
Thanks

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