We recently bought thrive comments, it is activated and we are able to access the comments moderation custom panel from Dashboard > Comments but the theme is still showing WordPress default comments on the front-end.
How to fix it?
Here is our website!
Hello !
First of all please try clearing your cache since it appears that your website needs cache clear as you can see here: https://www.screencast.com/t/gm7h0DyKI We do recommend using the WP Super Cache plugin. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
After you’ve cleared your cache please check if the thrive comments are working. Also you can disable the original comment box from here: https://www.screencast.com/t/Oa8Csf9WEU6
Hope this was helpfull !
Thank you !
