Hi support team,
My backend is no more working since I have activated the td-mobile-plugin.
Can you check please ?
THX
Website = https://www.unmondedaventures.fr/
Backend = https://www.unmondedaventures.fr/wp-admin/
wp super cache has been also activated too
the backend is now avalaible but the home page is very bad
Now I have this message error when I want to activate TD Multi Purpose
L’extension n’a pas pu être activée, car elle a déclenché une erreur fatale.
Fatal error: Cannot declare class td_api_multi_purpose, because the name is already in use in /home/unmondedi/www/wp-content/plugins/td-multi-purpose/td-multi-purpose.php on line 43
Hi,
Did you recently update the theme to the latest version? If so, from what version did you update? Please make sure you update all the theme plugins.
Note that the 9,7 update was a major update, it consists of modifications to the theme file structure, most of the files are now in the tagDiv composer plugin. Here is an article about the changes made and why they were made – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
From what I can see currently the mobile theme is not active, and the website works fine using the latest theme version 9.7.3. While there are some issues in this update, with the mobile theme there should be none. So it is unusual that in your case simply activating the mobile theme plugin is causing problems.
If you want us to take a look at this issue, please send us an email at contact@tagdiv.com and provide admin login, also cPanel. Please include a link to this topic in the email.
Regarding the multi-purpose plugin, this plugin was merged with the tagDiv composer quite a while back – http://prntscr.com/o8wi1l so please delete it. The changelog for each version can be seen at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
Let us know.
Thanks
