unsuccessful upgrading from V9.7.2 to V9.7.3

Posted in: Newspaper
Post count: 11

I have attempted to update twice from V9.7.2 to V9.7.3, both times failing with incorrect layout post update. Can you point me into the right direction. I have updated many times before so I know the Newspaper plugins also need to be updated. Here are some screenshots:
before: https://www.screencast.com/t/zzjIY37k
after: https://www.screencast.com/t/QMYiu43c
Plugins updated: https://www.screencast.com/t/RUSRllOjJs

website: http://www.FlowerBuzz.org

thanks,
Rene

Post count: 77

Hey Rene,

+1, I have exactly the same issue since the update to 9.7.3.
Cloud header are broken, no sidebar…

Thanks for your help support !
Cheers

Post count: 20688

Hi,

Do you use a child theme maybe? if you update and disable the child theme, does the website display correctly?
There was a modification in the child theme functions file in update 9.7.3
https://forum.tagdiv.com/topic/site-messed-up-upgrading-from-9-7-2-to-9-7-3/
So if you use an older child theme there may be such problems. Try and make that modification, then check again. Let me know and sorry for the inconvenience.

Thanks

Post count: 77

Hey Simion,

I’m in the same case with child theme. I updated the child them but the post cloud template is not behaving accordingly : no single image background in top of the article, no sidebar…

any idea ?

Post count: 11

for the moment I disabled my child theme and that immediately fixed the problem

Post count: 35449

Hi,

In the last version of the theme there is a issue with child theme, this will not work properly, this problem will be fix for the coming update.
If you need the child theme, you can try the implementation for the child theme provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/

Thank you!

Post count: 77

Hi Calin,

To be honnest I’m very surprised by this situation. I’m using the child theme for many files :
– style.css
– editor-style.css
– functions.php
– special php page template
– other files

I don’t understand why you did not give any warning before ? It’s OK to decide to remove the child theme but please help us do the migration. Not like this without any help or heads up.

>> What are the next steps for your users with child theme ? We need to understand what to do now, not in 2 weeks.

Thanks for helping.

Post count: 35449

Hi,

Here is an article about the changes made and why they were made – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Please make sure that you are using the mobile theme that comes with the Newspaper 9.7.3 package, this will allow you to use the functions.php and style.css files.

Thank you for your understanding and sorry for the inconvenience!

Post count: 77

Any idea when will be the next update ?

Post count: 18283

Hello !

Unfortunately we cannot say an exact date of when the update will be released but I can ensure you that it will be soon.

We are sorry for the inconvenience !

Thank you !

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