When I first installed the Newspaper theme I was able to access the TD composer and edit pages with it.
Now the composer doesnt seem to load. Whenever I click on edit page and then the edit with TD Composer button I just get grey screen that says failed to load the page.
I uninstalled the theme and plugins, deleted browser cache and reinstalled everything. Now I dont even see the edit with TD composer button anymore.
The other thing is all my plugins say outdated in the Newspaper control panel and trying to update them continually fails.
Hi,
So it used to work initially, but now it does not anymore. Did you maybe install a plugin before this happened? if you temporarily deactivate all non-theme plugins does the composer work correctly?
Please also check the requirements guide for a proper theme and plugins functionality
– https://tagdiv.com/newspaper-theme-requirements/
It is important that these are respected, especially the wp-memory (we recommend 256M). Notice the code provided at the end of the guide, it has to be entered in the htaccess file. You could contact the hosting provider to make the changes for you where needed.
In case the issue remains, we can take a closer look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel so we can check the settings there. Include a link to this topic in the email.
Let us know.
Thanks
