Used FTP method.
Had a backup of the old files, but now I can’t even get the site back by reverting to the old files…. sigh..
Hi,
Be sure to update and activate the composer after each update, if it’s deactivated there will be shortcodes displayed inside pages. The most important thing after you update is to update the plugins. There will be update buttons for each of them in the theme plugins panel here – http://prntscr.com/olcffv
Previously the composer would update itself, but this is not allowed anymore. So it will have to be done manually.
If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel. Include a link to this topic in the email. Let us know.
Thanks
Hi Simon,
Still the Same here. A Manual Update din’t fix the Crashes.
Thanks
Fredi
Hi,
@SPAREGmbH So you are having crashes after the update? Are there any specific errors displayed, or does it happen in specific cases? It could happen due to low wp-memory, we recommend 256M if possible. Also does it happen if you only activate he theme plugins, and theme recommended plugins?
We could take a look at it, send us an email as mentioned above, mention more details about it if there are any. Include a link to this topic in the email. Let us know.
Thanks
@sparegmbh Let the support do it for you. They did for me and there were no issue with the upgrade..I guess it’s Murphy’s law when we do things on our own..
