Hi
The featured image caption is not visible on the single post despite being setup correctly on SIngle Page Featured Element on the template.
Checked with no other plugin except tagDiv plugins and slider revolution.
Please help!
Hello !
Please make sure that you set the caption when you’re adding the photo to the featured option: https://www.screencast.com/t/kqZAOMXOA
As you can see on our side it works perfect with or without single post template from the cloud library: https://www.screencast.com/t/MOWL9AsF
Let me know how this works for you !
Thank you !
Hi It is not working for me.
Here is the media cation: http://s1.sopattend.com/dl/01.png
Here is the custom template setting for header image http://s1.sopattend.com/dl/03.png
And here is the result without the caption: http://s1.sopattend.com/dl/02.png
Please close this issue asap.
regards
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
As you can see here this option works fine on our side: https://www.screencast.com/t/VVe780kWeU
Thank you !
Hi
It needs to work fine on our side too.
Here is the active plugin selection screen shot: http://s1.sopattend.com/dl/04.png
Still is not working. Please resolve this issue.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi,
We have this exact issue as well… Can you help us solve it?
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
