The TagDiv composer are not working, what ever I drags and drops into the page… Will just be loading, it won’t be added and of I click the save icon… It will also be loading for ever without any changes been made??… Why!!!?
See here
https://imgur.com/a/pSijvRm
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
I have done that but you guys haven’t given me a feedback via your email?
Hello !
We ussualy respond in maximum 24 hours or in some exception 48 hours. If you haven’t received an answer that means that your e-mail hasn’t got to us. From what I can see your last e-mail was about the search bar.
We are sorry for the inconvenience !
Thank you !
