Hello,
we hired an agency to do some customizations on our Newspaper theme but they happened to destroy a few features. A big issue is that the Mobile menu block is always resetting its menu selection. Every other change on this block saves just fine but when I change “menu selection” and save it after a refresh it voids the selection again.
What php scripts are responsible for it and which scripts do I have to reset to fix this issue?
Second problem is that Firefox doesn’t list the menu horizontally but any other browser does. Is this a known issue or is this also a thing the agency “destroyed”?
Best,
Sebastian
Website: wertfaktor.de
Hello !
We are sorry for the inconvenience !
Since you have hired someone to do custom work it is impossible for us to know what they have changed. I’ve noticed that your mobile menu doesn’t even work. That is caused in 99% of the time by plugins. You can start by deactivating all the non-theme related plugins and see wich one crashes your menu.
Also for the php scripts, the issue is that they are spread all over the theme and it would be a very hard work to identify all of it and repair it.
We have no reported issue on the menu in Firefox, this could be again, caused by plugins.
I suggest you to either contact the agency and fix their mistakes or you could reinstall the theme and start it again. I know it doesn’t sounds ok but it may be the best way.
I hope this was helpfull !
Thank you !
