TD Composer Error

Posted in: Newspaper
Post count: 12

Hi there love the theme. I have it licensed and running on two websites, both hosted on the same Go Daddy shared hosting account.
One is https://regulatorwatch.com (9.2.2) and the other is https://support.regulatorwatch.com (9.5). In the past few days a major error has started. On both sites when you log in to the Wp Admin dashboard, go to ANY page and click Edit with TD Composer an error is returned that says “This site can’t be reached”….. See attached image.

TD Composer Error

This error above is from the support.regulatorwatch.com website and it happens on every page when you click Edit with TD Composer. This also happens on every page on the main site regulatorwatch.com.

This problem is new only in the last couple of days. Each website is still up live and working. New posts and images can be added. It is simply the page editing that is not working. Major problem for me as I am still building the Support.regulatorwatch.com website.

Are you familiar with this type of error? Is it theme related? Or could it be a permissions issue with Go Daddy? Nothing has changed on my end. Plugins are updated. Themes have been totally fine and they are both different versions anyhow. I have not updated 9.2.2 yet as it’s the main site and wanted to make sure the updates were stable.

Let me know if you need login creds.

Help! Thanks.

Post count: 18283

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 12

Hi Vlad, I deactivated child theme and activated main newspaper theme, I deactivated all plugins except TD Composer and I flushed cache and the error still occurs!!

Does this look like a familiar problem? Again please note that it is happening on both sites the main and the sub.domain version. What could it be?

Thanks

Post count: 12

Hi Vlad any chance you’ve had a chance to look deeper into this?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

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